Privacy Policy

1. Overview & Our Promise to Homeowners

Shepherds Construction LLC ("we," "us," or "our") respects your privacy. When you request an estimate, call us, or text us project photos, your information goes directly to our team so we can discuss your project and prepare an honest quote. We never sell, rent, or trade your personal information to lead brokers, telemarketers, or outside advertisers.

2. Information We Collect

We collect only the information you choose to share with us or that is needed to keep our website secure and working properly:

• Contact Information: Your name, phone number, 5-digit ZIP code, and optional email address when you submit our online estimate request form.
• Project Scope Details: Services selected (such as bathroom remodeling, flooring, decks, kitchens, framing, plumbing, or electrical), approximate room/project size, materials, timeline, and any project notes or photos you text or email to us.
• Basic Technical & Security Data: Standard web hosting logs provided by Cloudflare (such as browser type, device screen size, and IP address) used strictly to deliver pages quickly and block automated spam bots.

3. How We Use Your Information

We use the information you submit solely to:

• Review your remodeling or construction project details and contact you with a preliminary ballpark range.
• Schedule an in-person home walkthrough in Lorain County or surrounding Northeast Ohio communities.
• Prepare written estimates, invoices, warranties, and project updates for work you request.
• Protect our website forms against automated spam and abuse.

4. Phone Calls & Text Messages (SMS/MMS)

When you submit your phone number through our quote request form or initiate a call or text message to (419) 631-2836, you authorize Shepherds Construction LLC to call or text you back regarding your estimate inquiry and project scheduling. Mobile carrier message and data rates may apply. You may opt out of text messages at any time by replying STOP, and we will never share your mobile number or SMS consent with third parties for marketing purposes.

5. Information Sharing & Service Providers

We do not sell your personal data. We share information only with trusted infrastructure providers that power this website (such as Cloudflare for secure hosting/database storage and email delivery services that route your quote inquiry to our inbox), or when required by Ohio or federal law.

6. Cookies & Analytics

Our website uses minimal functional and security technologies needed to operate the estimate form and protect against malicious traffic. You can adjust your browser settings at any time to block or clear cookies.

7. Data Security & Retention

All information submitted on shepherdsconstructionoh.com is encrypted in transit via HTTPS/TLS. We retain quote inquiries and customer records only as long as reasonably necessary to serve your project, honor workmanship warranties, and comply with tax and accounting rules.

8. Your Privacy Choices

You may contact us at any time to ask what contact information we have on file for you, update your details, or request that we delete an inquiry record (subject to any active contract or legal recordkeeping requirements).